Terms and conditions

TERMS & CONDITIONS

Please read the following Terms carefully, which may be updated by B_FIT club from time to time. These Terms define your and Armah's rights and obligations. The most current version of these Terms can be accessed at any time at www.bfit.com.sa. Changes to these
Terms will be notified via posting on the Site (or other written notice to you).

ACCEPTANCE OF TERMS OF USE

By accessing, browsing, and/or using the Site and/or any facility operated by Armah sports, you accept and agree to be bound to these Terms. In addition, when using Armah services, you also shall be subject to any posted guidelines, FAQs, or rules applicable to such
services, which may be posted and modified from time to time.

BECOMING A MEMBER

• The joining fees, the membership plan and the associated upfront payment or monthly direct debit membership fees, initial minimum term and payment dates you have chosen are set out on the application form (the initial minimum term is the
  first period of membership).
• The joining fee does not solely reflect the right to use the club or its facilities and services, it only entitles the members to subscribe for the monthly plan. It is also non-refundable under any circumstances.
• Our memberships are monthly (automatically renewed) with direct debit payment plans. In such case, your card details will be saved securely for recurring payments. We also offer upfront paid memberships which can be for 3, 6, or 12 months.
• If you are paying by direct debit and you fall behind with your monthly membership fees, we may suspend or cancel your membership. Joining fees will be required again if the membership is not reactivated within 30 days of your payment due date, this will be considered a new membership.
• If we decide to increase our membership fees for any reason, your fees will not increase in your initial minimum term of membership. We will give you a minimum of 14 days' notice of any fee change. If you pay your membership fees upfront, we will only review your membership fees when your membership is due for renewal.

PRODUCTS AND SERVICES

• Personal trainers at our clubs will be available for you to book sessions based on the Personal Training available packages and schedules.
• Personal Training and Group class sessions can be booked/cancelled/rescheduled via the members’ online platforms and the mobile app (Terms & Conditions apply).
• Each Personal Training session has a 60-minute duration starting from the specified booking time.
• Swimming Personal Training session has a 45-minute duration starting from the specified booking time.
• Unused sessions expire if not used within a certain period - based on the package purchased – and as described below:
  • One session: after 1 week from purchase day.
  • 5 sessions packages: after 5 weeks from the date of purchase.
  • 10 sessions package: after 2 months from the date of purchase.
  • 20 sessions package: after 4 months from the date of purchase.

*SESSIONS ARE ALLOWED ONLY FOR MEMBERS WITH VALID AND ACTIVE MEMBERSHIPS.

• Personal training fee will be paid separately to your membership and is not transferable or refundable.
• No compensation will be given for any sessions that are missed or cancelled out of the cancelation time which is 24 hours before the session time.
• For Group Exercise classes, members will be allowed to book any certain public group class only within 24 hours before the class begins.

CLUB ACCESS

The clubs you can use depends on the type of membership you have chosen. If you have multi-club membership, you can use any B_FIT club across the kingdom. If you have single-club membership, you can only use your home club. Before joining, please make sure you are aware of all the membership options and which club(s) your membership allows you to use, including club type and access times which might change from time to time.

FREEZE YOUR MEMBERSHIP

If you need to take a temporary break from your upfront paid membership (3, 6 or 12-months memberships). Members are allowed to request freezing their memberships as follows:

• 3 months membership: 21 days freeze duration, consumed in 3 requests, 7 days minimum freeze for each request.
• 6 months membership: 49 days freeze duration, consumed in 7 requests, 7 days minimum freeze for each request.
• 12 months membership: 91 days freeze duration, consumed in 13 requests, 7 days minimum freeze for each request.

*Freeze does not apply on monthly memberships.

You can request to freeze your membership online through your client portal and mobile app. We will send you confirmation once we have processed your freeze request.

CANCEL YOUR MONTHLY MEMBERSHIP

The monthly recurring membership will continue to renew monthly until the member requests cancellation through club staff with a one-month notice period.

In case the member fails to settle his dues on the membership renewal date, the member will be liable to settle a one-month fee under any circumstances.

The club management has the right to cancel any member’s membership in these circumstances:

• If the member has seriously broken the club rules or any terms of this contract
• If the member doesn’t pay any fee or charge within five days of the date it was due.
• If the member’s club permanently closes where a refund for the remaining period will be issued or for any other reason if we consider it necessary to end the member’s contract.
• If the club management sees for any reason that the presence of a member is harmful or unpleasant for the club staff, members, or any other matter.
• If you pay your membership fees upfront in one single lump sum, your membership will automatically end once you have completed this term unless you choose to renew your membership, in this case your second membership will start after the end of the previous membership.

MISCELLANEOUS TERMS

• Members must be 16 years or older.Members less than 18 years old will be required to have their guardian consent and signature on their behalf.
• You agree to use your fingerprint/facial recognition scanners to access the club and to comply with the clubs’ rules.
• Members can not cancel their membership and ask for a refund of membership fees at any case after 48 hours from the membership start.
• There may be occasions where we must close all, or part of, the club. We will endeavour to advise you in advance where possible unless the issue is urgent or an emergency. Where possible we will try to ensure that any such closures are kept to a minimum.
• The club reserves the right to temporary close if the need arises.
• We will not be liable for or responsible for any failure to perform any of our obligations under this agreement which are caused by any event that is outside our reasonable control.
• Last entry to the club must be 30 minutes before closing time.
• Please be aware that our swimming pools may not be under constant supervision. If you have a medical condition that may affect your safety or wellbeing, we strongly advise you to be accompanied whilst swimming.
• Customs and traditions of Saudi Arabia as well as the club rules must be respected at all times. The club has the right to cancel any member’s membership if the member fails to adhere to rules and regulations.
• Lockers are available for usage during the club’s operating hours, while the member is present in the club. The club staff will automatically unlock all lockers at closing time and empty its content without incurring any liability to the club or its staff. The locker and its contents are fully under the member’s responsibility during the member’s stay in the club.
• Car parking area is available for members only, however, neither the club nor its staff can be held responsible for parking lot related incidents.
• It is not allowed to offer personal training services (paid or unpaid) to any member in the club. This service is exclusively provided by the club’s specialized trainers. Doing that can result in membership cancelation and having the member and the unauthorized trainer added to the blacklist without refund.
• Smoking is prohibited in and around the club.
• It is not allowed to workout in the club without wearing complete and suitable sports apparel, including sports shoes. Please ask the Club General Manager if you need any advice on this.
• Members should shower before using the swimming pool or jacuzzi.
• To help us maintain a good environment, it is strictly forbidden to drop or throw weights to the floor. Members are also required to return the weights they have used to their place in the recks etc after use.
• Members are fully responsible for the wristband or/and access barcode usage. All activities will be registered under the member who was assigned the wristband at the initial club joining process. Under no circumstances can member’s access be shared or given to someone else.
• The wristband can be used as a method of payment, and the usage falls under the member or the client responsibility and the company is neither liable nor responsible for the usage under any circumstances.
• Members are advised to always keep their wristbands safe. Replacement wristbands will be provided for an additional fees.

INDEMNITY

Our staff and subcontractors are not necessarily medically qualified so if you have any doubts about your fitness or capability to exercise, we firmly recommend that you get advice from a specialized doctor first.

B_FIT clubs do not endorse and takes no responsibility for third party advertisements which are posted on this Site, nor does it take any responsibility for the goods or services provided by its advertisers. B_FIT club reserves the right, at any time, for any reason not prohibited by law, to deny permission to anyone linking a website to www.bfit.com.sa.

1.That, the site and any downloadable software, content, services, or applications made available in conjunction with or through the site will be uninterrupted or error-free, that defects will be corrected, or that the site and any downloadable software, content, services, or applications made available in conjunction with or through the site or the server that makes them available are free of viruses or other harmful components

2. Regarding the use of the site and any downloadable software, content, services, or applications made available in conjunction with or through the site in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that you download or otherwise obtain material or data through the use of the site at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that results from the download of such material or data.

Severability

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

NOTIFICATIONS

Communication messages via email, mobile texts or mobile notifications can be expected any time after the members enrollment. It may include updates, confirmations, billing information as well as marketing communications.

CLUB CONDUCT

By using the Site, you promise to:

• Respect our facility
• Respect our procedures
• Respect our teams
• Respect our customers
• Respect our product

RESOLUTION OF DISPUTES

In the event a dispute arises between you and B_FIT club, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and B_FIT agrees that any claim or controversy at law or equity that arises out of this Agreement, or our services (“Claims”) shall be resolved in accordance with the provisions below or as otherwise mutually agreed upon in writing by the parties. Before resorting to formal proceedings, we strongly encourage you to first contact us directly to seek a resolution and we will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation, as an alternative to litigation.

BINDING ARBITRATION

All disputes which cannot be resolved between the parties and causes of action arising out of or connected with the Site, must be submitted to binding arbitration, and decided on an individual basis, without the right for any claims to be pursued or decided as a class, consolidated, collective or representative action.

You agree that this Agreement and all incorporated agreements may be automatically assigned by B_FIT club in our sole discretion, Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

User Consent and undertaking

The website user or member understands and accepting all the conditions and the rights of Armah's Sports Company for its trademarks, copyrights and website user conditions and accept all above conditions, in case of any breach for any right owned by Armah Sports Company it’s reserve the full right to claim appropriate compensation from the violated user or member.

INFORMATION ABOUT US

If you have any questions, comments, or complaints, please contact us via email or our customer services team within the club.

We can make reasonable changes to these terms and conditions at any time. Additional terms and conditions might be added for specific membership types i.e., corporate, partnerships, promotions etc. Such terms will be shown in conjunction with any related offer or agreement and may supersede the above terms, once agreed in writing.

These terms were last updated on 25/11/2021.